Self-Service has become a popular concept and subject for discussion over the past few years, and the SaaS sector is no exception. The general idea is that “the community” will somehow voluntarily provide or augment support resources, thus reducing…
Self-Service has become a popular concept and subject for discussion over the past few years, and the SaaS sector is no exception. The general idea is that “the community” will somehow voluntarily provide or augment support resources, thus reducing…
