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Basic CSM – Change Management Skills for CSMs

Wednesday, May 25th @ 5:00 pm - 6:00 pm BST

Free

Customer Success Management is one of those roles that sits in the middle of many existing duties. It takes aspects of each of them (and more) and re-utilizes those aspects for its own purpose – that of assisting the customer to attain its desired or required outcomes from the products and services it has purchased from us. To be a good Customer Success Manager, therefore, requires an in-depth understanding of many different skills; from data analysis through to stakeholder management and everything in-between.

This monthly FREE series delivers an in-depth overview of one such skill each month. As with all our webinars, the events are recorded so even if at the last minute you cannot attend, you will still be sent a link to watch the recording in your own time afterwards.

Details

Date:
Wednesday, May 25th
Time:
5:00 pm - 6:00 pm BST
Cost:
Free
Event Categories:
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Event Tags:
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Website:
https://hub.practicalcsm.com/new-events/live-training/basic-csm/

Venue

ONLINE

Organizer

PracticalCSM.com
Phone:
+44 (0) 208 19 19 002
Email:
sales@practicalcsm.com
Website:
practicalcsm.com

Other

URL where you have placed your reciprocal link
https://hub.practicalcsm.com/new-events/live-training/basic-csm/