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Basic CSM – Driving Renewals

Wednesday, November 23rd @ 5:00 pm - 6:00 pm PST

Free

Most CSMs are tasked with the responsibility to increase renewals, both from the perspective of customer retention (ie decreased churn) and from the perspective of increasing revenues (ie higher value sales). A CSM’s performance can often be partially or even wholly measured by how well this is accomplished. This short session will examine how a CSM can help to increase both renewal rates and renewal revenues through the use of Customer Success Management best practices.

Venue

ONLINE

Organizer

PracticalCSM.com
Phone:
+44 (0) 208 19 19 002
Email:
sales@practicalcsm.com
View Organizer Website

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https://hub.practicalcsm.com/new-events/live-training/basic-csm/