- This event has passed.
Basic CSM – Soft Skills for CSMs
Wednesday, September 28th @ 5:00 pm - 6:00 pm BSTFree
Everyone knows that CSMs need a good range of soft skills to be able to perform their role, but what are “soft skills”, and which ones are the most important for CSMs to have mastered? Join award-winning author, speaker, and Customer Success trainer Rick Adams as he provides a detailed description of the exact knowledge, skills, and experience required to perform the role of Customer Success Manager.