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Basic Skills for Customer Success Managers – Emotional Intelligence

Tuesday, November 16th, 2021 @ 4:30 pm - 5:30 pm GMT

Free

Described by more than one attendee as “the best course I have ever attended”, this 60 minute overview of the role of Customer Success Manager focuses on how to become the very best CSM possible. The conversation focuses on key concepts such as what “Customer Success” really means to the customer and on how to master the four core domains of Customer Success Management excellence. Includes access to our personal self-assessment tool after the course.

Details

Date:
Tuesday, November 16th, 2021
Time:
4:30 pm - 5:30 pm GMT
Cost:
Free
Event Categories:
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Event Tags:
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Website:
https://hub.practicalcsm.com/new-events/live-training/cxfield_manual/

Venue

ONLINE

Organizer

PracticalCSM.com
Phone:
+44 (0) 208 19 19 002
Email:
sales@practicalcsm.com
View Organizer Website

Other

URL where you have placed your reciprocal link
https://hub.practicalcsm.com/new-events/live-training/cxfield_manual/