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Coffee Bar Conversations with Rick Adams and Erika Villareal – The Role of CS Ops in Scaling Customer Success

Tuesday, November 22nd @ 5:00 pm - 6:00 pm GMT

Free

Customer Success Management has grown and matured over the past decade or so, and indeed this movement towards more sophisticated and better quality success management with increased efficiency and improved customer experience is one that continues to this day, and is likely to continue on into the foreseeable future. But how can these positive changes be powered (initially) and then supported (ongoingly)? Join Rick and Erika as they discuss the role of CS Ops and how it can be used to transform and scale your Customer Success Management function.

Details

Date:
Tuesday, November 22nd
Time:
5:00 pm - 6:00 pm GMT
Cost:
Free
Event Categories:
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Event Tags:
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Website:
https://hub.practicalcsm.com/new-events/live-interviews/coffee-conversations/

Venue

ONLINE

Organizer

PracticalCSM.com
Phone:
+44 (0) 208 19 19 002
Email:
sales@practicalcsm.com
View Organizer Website

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https://hub.practicalcsm.com/new-events/live-interviews/coffee-conversations/