Creating Your Ideal Customer Journey Map
Wednesday, May 26th @ 2:00 pm - 3:00 pm PDTFree
A recent study* found that a customer’s experience is now valued higher than pricing options and product features.
So, how do you ensure your customer success team is packing the most powerful punch throughout each stage of the customer journey? Join our panel of experts on Wednesday, May 26 at 2:00 PM ET to find out.
Hear from guest speakers:
• Irit Eizips, Chief Customer Officer & CEO at CSM Practice
• Brian Nicholls, Vice President of Customer Success at UserIQ
What you’ll learn:
• Why you need customer journey mapping and how to create one
• Tools & best practices to maximize results
• What pitfalls to avoid