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Customer Experience Management Field Manual – Part VII: War Gaming and Part VIII: The Battle Plan

Wednesday, October 20th, 2021 @ 5:00 pm - 6:00 pm BST

Free

Each month Jeff takes you through each core function using excerpts from his new book: Customer Experience Management Field Manual (www.cxfieldmanual.com), in a series illustrating what each function can do to enable your own CX program to grow and mature for its intended purpose.

Details

Date:
Wednesday, October 20th, 2021
Time:
5:00 pm - 6:00 pm BST
Cost:
Free
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Website:
https://hub.practicalcsm.com/new-events/live-training/cxfield_manual/

Venue

ONLINE

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https://hub.practicalcsm.com/new-events/live-training/cxfield_manual/