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Customer Success and Customer Support – A Powerful Partnership
Tuesday, March 24th - Wednesday, March 25th
To Register: [ http://bit.ly/ASPcon2020 ]
How should Customer Success and Customer Support work together for both the customer and the company? Our conference will explore this from many different directions. Including direct, indirect, inside, outside, connected, community, and self-support. We will examine roles, responsibilities, and metrics. We will hear from support leaders who now have responsibility for both success and support. Is it better when these functions are closely integrated? These questions and many more will be discussed by our presenters.
If you are in Support or Success, this conference will be for you. ASP conferences are relatively small, intimate, and feature lots of discussion. You will not only get to ask your questions, but our presenters are accessible and open to one-on-one discussions. Meet and share with many other leaders who also struggle with these and other current issues.