Customer Success Executives Roundtable: Customer Success Strategy Optimization
Tuesday, March 9th @ 8:00 am - 9:00 am PSTFree
In this Customer Success Executives Roundtable session, we are excited to have Christina Augustine, Chief Operating Officer at Bloomreach. Christina leads Bloomreach’s efforts to arm customers with the tools and knowledge they need to successfully compete in demanding markets.
As a big data company, Bloomreach has grown and matured its customer success through its structured approach to their customers. Learn from the evolution of Customer Success at BloomReach: What are the initiatives they took to scale? What are their best practices in approaching their customers? What is their methodology in managing people, specialized roles, and processes? All these, and a lot more, so don’t miss this highly-informative session with Christina Augustine.
Join us for an hour of interactive discussion.