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Customer Success + Product Team Alignment for Better Customer Experiences
Wednesday, October 9th, 2019 @ 2:00 pm - 3:00 pm PDT
Customer success teams are well-positioned to help product managers understand customer feedback so they can make strategic, data-driven product improvements. And likewise, product managers are responsible for embedding the opportunity for success within the product itself. Both roles help shape the customer experience in different ways and are critical to driving value and reducing churn.
Join us for a webinar with panelists from BetterCloud, Hashtag CustomerLove, and StackPath to find out:
- How to better align teams through effective communication
- Metrics teams can share to improve team alignment
- Tactics and best practices for improving alignment in your organization today