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Jeff Sheehan’s Customer Experience Management Field Manual – Part X: Situational Awareness
Wednesday, December 15th, 2021 @ 4:00 pm - 5:00 pm GMT
FreeEach month Jeff takes you through each core function using excerpts from his new book: Customer Experience Management Field Manual (www.cxfieldmanual.com), in a series illustrating what each function can do to enable your own CX program to grow and mature for its intended purpose.