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Live Podcast: The Jasons Take On…Product-Led Customer Success
Tuesday, November 19th, 2019 @ 9:30 am - 10:30 am ESTFree
CS is now ingrained in the mindsets of many founders, investors, leaders and companies, but it is still functioning as an add-on to the product and services we offer and provide. How do we make that shift to enable our product and services themselves to drive customer success growth for us. How do we build customer success into our products from day one and how do we move the shift from a people intensive customer success philosophy.
You need to figure out:
- What product led customer success is and why it is important
- What you can do to help your own product team engage with your customers better
- How product led customer success can be applied to your own company
If you’re experiencing any of these problems in your business, then this live episode is for you.
Come join us for this unplugged conversation with the two leading Jasons in customer success. Jason Noble, a UK based visionary customer success executive and leader, and Jason Whitehead, a US based customer success and software adoption leader, discuss a variety of topics and issues of importance in the field of customer success.