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Mastering Storytelling for Customer Success
Tuesday, December 7th, 2021 @ 12:00 pm - 1:00 pm ESTFree
Customer Success professionals need to get their audiences (customers, management, coworkers, and partners) to listen, like you, and do what you want. You need to find the right words to make this happen. This is an area where many CS teams and professionals struggle.
This fun, informative, and inspiring webinar teaches customer success professionals how to use the fine art and subtle science of storytelling to better connect with your audience.
You will learn how to use storytelling to:
- Quickly build effective, trust-based relationships with new customers during the onboarding process
- Demonstrate the value and impact customer success delivers to coworkers in sales, marketing, and product development teams
- Wow your CEO, CFO, and board members to get the internal support and resources you need to deliver a high-impact customer success program