Loading Events

« All Events

Meeting: Customer Success and Sales

March 7 @ 2:00 pm - 9:00 pm EST

Customer Success In Focus: CS and Sales

March 7, 2019 – 2 PM – 9 PM / Toronto, ONT Canada

To Registerhttp://bit.ly/2suzDqH  ]

Agenda:

2:00 – 5:00 | Workshop

5:00 – 6:00 | Dinner break

6:00 – 7:00 | Networking, food, drinks, games

7:00 – 7:15 | Opening remarks

7:15 – 7:45 | Lighting Talks

7:45 – 8:00 | Break

8:00 – 8:50 | Panel Discussion

8:50 – 9:00 | Closing remarks

Speakers

Perry Monaco, VP Success, LinkedIn

Natasha Narayan, Sales Director, Gainsight Canada

Melissa Madian, Sales Enablement Frontierswoman

Daniel Whistler, Director of Customer Success, Achievers

Fabienne Gordon, CS Consulting & CS at Hearsay

Elizabeth MacAulay-Italiano, Founder, WnTD

 

Workshop: “Perfecting the Sales to CS Handoff”

Led by: Elizabeth MacAulay-Italiano

We will cover:
  • Why it’s important and the impact on CS and organizations as a whole
  • How to get Buy-In
  • The 5 Systematic Steps for Creating and Executing the Sales to CS Handover Process
  • What to do when you don’t get buy-in from Sales
  • Strategy and Tactics for CS Leaders on how to enable their team’s Sales to CS Handoff efforts
*There will be a pre-read, which will take approximately 15 minutes and sent out to attendees prior to the event.
*There will be exercises during the workshop and takeaways for students to leave with at the end of the workshop.

March 7, 2019 – 2 PM – 9 PM / Toronto, ONT Canada

To Registerhttp://bit.ly/2suzDqH  ]

 

Details

Date:
March 7
Time:
2:00 pm - 9:00 pm
Event Category:
Website:
bit.ly/2suzDqH