PulseLocal OC: CS Operations “How-To Happy Hour”
Thursday, December 2nd @ 3:00 pm - 5:00 pm PSTFree
Customer Success Operations, aka CS Ops, is the hottest ticket in town. Everyone wants to know when to start it, how to start it, who should do it, why CS needs it…and even, what the heck it IS!
Come join this *CS Ops Interactive Workshop* as we solution with YOU based on your company’s specific business model and use case, whether you’re in Customer Success/Support/Sales/Marketing/Product/Experience/Success again, or as I like to say #CustomerEverything!
Our “How To Happy Hour” is IN PERSON & LOCALLY IN ORANGE COUNTY, CA on Thursday, December 2nd, from 3pm – 5pm PT.
It follows directly after Gainsight’s “CS Ops Unplugged” virtual event happening the same day (7:30am-2pm PT).
So, you’ll *Learn About It* at Gainsight’s CS Ops Unplugged, then *Workshop It* at Gainsight’s PulseLocal OC event, in the same day!!! You’ll become CS Ops Ninja’s in one day. Pretty cool, right?
You might be wondering, “Dana, did you plan it this way?”, and the answer is a big fat “Nope!”, but I knew I wanted to have a tactical discussion on CS Ops—because it’s super-hot right now—so, when I met with Lauren O. @Gainsight, she said, “this is perfect!! We’ve got CS Ops Unplugged” the same exact day, and we end right before your How To Happy Hour!”
So, some people are just lucky I guess 😊…and nope, not me. Us! We lucked out because we can grab all the great content beforehand, then go right into solutioning it for ourselves.
It’ll be a blast.
👉So, register for Gainsight’s “CS Ops Unplugged” session here https://unplugged.gainsight.com/
👉Then register for PulseLocal OC’s CS Ops Workshop here https://20211202-pulselocal-oc.splashthat.com/
👉And on Thursday December 2nd, ATTEND BOTH, one virtually, the other locally, by zipping on down to WeWork in Irvine, CA where we’ll workshop it together.
Sound like a plan?
👉Oh! Do you have any CS Ops questions you want to solution? Or want to make sure we cover? Write them in the Comments below.
Can’t wait to see you there!
Your Super Cool PLOC Chapter Leader,
P.S. Important point, wine & beer will be served. Nothing like an adult beverage to get the creative wheels moving!
To Register: https://20211202-pulselocal-oc.splashthat.com/
SPONSORED & PROMOTED BY: Gainsight, Dana Soza Customer Solutions, and Customer Success Association
HOSTED BY: Gainsight & WeWork