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PulseLocal OC: “How-To” Happy Hour series
Thursday, September 16th @ 3:00 pm - 5:00 pm PDT
Join us for a lively “How-to” Happy Hour session sponsored by The Irvine Company! This podcast-style interactive “show” is hosted by me, Dana Soza, your Chapter President, and my co-host Kathy as we dish and discuss with YOU all things Customer Success/Support/Sales/Marketing/Product/Experience/Success again, etc., or as I like to say #CustomerEverything!
This is an interactive session to solve YOUR customer challenges. Do you have a customer-specific challenge you’re currently struggling with? A ghosted customer? A new CSM and not sure where to start? A Director of VP tasked with creating CS/CX from the ground up? Adoption and/or usage low? Need to create customer champions? Wondering what best practices are out there? Hoping to better collaborate with sales/support/product/PS, marketing and more? Need creative customer engagement strategies? Renewal coming up and need the best messaging spin? Need an onboarding process that works? Hoping to create a trackable Health Score? Wondering how to create a customer journey map? Want to know what’s important to include in your training/onboarding/kickoff/EBR?
Then come join us as we collectively answer YOUR burning questions, and help your most difficult customer challenges.
Not in OC? Not a problem! We’re streaming LIVE!
For maximum creative energy, beer and wine will be served.
So put your thinking caps on, and let’s help each other out during our very first inaugural How-To- Happy Hour.
SPONSORED BY: The Irvine Company
PROMOTED BY: Gainsight and the Customer Success Association
HOSTED BY: Gainsight & Dana Soza Customer Solutions