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The Practical CSM Framework

Tuesday, April 6th @ 4:00 pm - 5:00 pm BST

Free

These events are an entire series that cover the Practical CSM Framework over the course of the year. The “Overview” session is actually repeated several times throughout the year, and in each remaining month, one of the seven Framework Phases is dealt with in more detail, starting in March with Phase 1: preparation and ending in November with Phase 7: Evaluation. Each event goes out LIVE in front of an audience and questions from attendees are encouraged. All sessions are recorded so if you miss an event you can always catch up later.

Details

Date:
Tuesday, April 6th
Time:
4:00 pm - 5:00 pm BST
Cost:
Free
Event Categories:
ONLINE, Webinar
Event Tags:
CSM, Customer Success, Practical CSM
Website:
https://bit.ly/39hLMoy

Venue

ONLINE

Other

URL where you have placed your reciprocal link
https://practicalcsm.com/the-practical-csm-framework/

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Recommended Reading

  • The Definition of Customer Success
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  • The CSM Competency Standard

Coming Events

Tue 13

Customer Success Executives Roundtable: Building a Customer Success Program in Early-Stage Startups

Tuesday, April 13th @ 8:00 am - 9:00 am PDT
Tue 13

Becoming the Best Possible CSM

Tuesday, April 13th @ 4:00 pm - 5:00 pm BST
Thu 15

Women Leaders in Customer Success

Thursday, April 15th @ 6:00 pm - 6:30 pm BST
Thu 22

Webinar: Get to 125% ARR Retention FASTER with AI

Thursday, April 22nd @ 9:30 am - 10:30 am PDT

View More…

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