The Secrets of Customer Churn Reduction: Onboarding your Customers Faster, Smarter, Better
Thursday, June 24th @ 2:00 pm - 3:00 pm EDT
We’ve all heard the adage that you never get a second chance to make a first impression. Customer Success and implementation teams know this all too well. The renewal happens in the first 90 days which means your business needs to execute a flawless customer onboarding experience. In this one hour session, you’ll hear from a panel of onboarding experts who will dig into strategies and tactics that can drastically improve customer onboarding. This panel will be moderated by Mikael Blaisdell, Analyst, and Founder of the Customer Success Association. Register and learn how to reduce customer churn one onboarding experience at a time.
Join us on Thursday, June 24th at 2:00 pm ET as we discuss:
– The ways in which successful onboarding can reduce churn
– How organizations can (and should) create personalized onboarding experiences – one size does not fit all!
– The significant role data onboarding plays in the overall onboarding process
– How companies can turn onboarding into a competitive advantage
– And more including a live Q&A with the panelists!