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WBNR: Aligning Sales and Customer Success
Tuesday, January 15th, 2019 @ 10:30 am - 11:30 am EST
The Jasons Take On — Aligning Sales and Customer Success
January 15, 2019 – 10:30 AM EST
To Register: [ https://trituns.co/2C7vXj6 ]
Come join us for this unplugged conversation with the two leading Jasons in customer success. Jason Noble, a UK based visionary customer success executive and leader, and Jason Whitehead, a US based customer success and software adoption leader, discuss a variety of topics and issues of importance in the field of customer success.
Getting sales and customer success aligned so they collaborate effectively to ensure that customers are successful throughout the lifecycle is a major challenge for most organizations. This conversation focuses on why it is critical to get sales and customer success alignment, why you need to invest in and align both sales and customer success, clarifying sales and customer success roles, what you need to do to align these organizations, challenges you will encounter, and how to ensure you maintain proper alignment and collaboration year over year.