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WBNR: How to Get Executive Buy-In to Make CS Thrive
October 31, 2018 @ 1:00 pm - 1:45 pm EDT
Will your Customer Success Department survive? How to get the executive buy-in you need to make Customer Success thrive in your organization.
Wednesday, October 31 – 1 PM ET
Are you responsible for building a thriving and effective Customer Success (CS) practice? Your fate is anything but certain. Everyday there are new examples of CS teams that have been culled from their organizations. You have limited time and resources to prove that your CS team can deliver the value your company needs in order to keep investing in it.
In this webinar, we discuss the challenges CS teams face getting executive buy-in and support from across their internal organization. We provide clear, actionable recommendations for how to increase executive support, get the resources you need, and embed the CS team into the heart of your organization where it belongs.
About the Presenter:
Jason Whitehead is the CEO of Tri Tuns, a Customer Success and Software Adoption training and consulting company. He helps organizations develop the practices and capabilities that ensure people actually adopt systems to achieve clear and measurable business value to the organization.