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WBNR: NPS Best Practices – How to Address Detractors
October 17, 2018 @ 2:00 pm - 3:00 pm EDT
Webinar: NPS Best Practices: Addressing Detractors
Wednesday, October 17th at 2 pm ET
Net Promoter Scoring (NPS) is a great benchmark for measuring how satisfied your customers are with your product or service. But, we don’t always get the scores we hoped for.
Join UserIQ on Wednesday, October 17th at 2pm ET as our panelists share their lessons learned on how to address your detractors from an NPS survey and the positives that can come from their feedback and your ability to solve their issue.
We’ll be joined by Evan Klein (Founder and President at Satrix Solution), Michael Maday (Global Client Outcomes Manager at Gainsight), and Debra Squyres (Chief Client Officer at Namely)
To register: http://bit.ly/2xX9S4H