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Events for November 2021

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Calendar of Events

Calendar of Events
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The Practical CSM Framework – Phase 6: Value Realization / Phase 7: Engagement Evaluation

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Basic Skills for Customer Success Managers – Emotional Intelligence

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Creating a Modern Customer Success Service – Rick and Peter – Reporting & Collaborating

Customer Experience Management Field Manual – Part IX: The Generals

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Coffee Bar Conversations with Rick Adams – Winning Back a Customer After a Poor Experience with Jim Buscaglio

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PulseLocal OC: CS Operations “How-To Happy Hour”

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