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Dana Soza Customer Solutions

dana@customereverything.com |danasoza.com
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Recommended Reading

  • The Definition of Customer Success
  • The Mission of Customer Success
  • Customer Success Research
  • The Technology of Customer Success
  • The History of Customer Success
  • The Questions of Customer Success
  • The CSM Competency Standard

Coming Events

Thu 23

Coffee Bar Conversations with Rick Adams – Customer Success as a Corporate Mindset with Krista Roberts

Thursday, September 23rd @ 4:00 pm - 5:00 pm BST
Tue 28

Creating a Modern Customer Success Service with Rick and Peter – Coaching and Managing

Tuesday, September 28th @ 4:00 pm - 5:00 pm BST
Wed 29

Customer Success in the Digital Era with Jeb Dasteel

Wednesday, September 29th @ 4:00 pm - 5:00 pm BST
Oct 05

The Practical CSM Framework – Phase 6: Value Realization

Tuesday, October 5th @ 4:00 pm - 5:00 pm BST

View More…

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