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PulseLocal SoCal

danalsoza@gmail.com

March 2021

PulseLocal SoCal “BookShop” Series

Thursday, March 18th @ 12:00 pm - 1:00 pm PDT
|Recurring Event (See all)

An event every month that begins at 12:00 pm on day Third of the month, repeating until Thursday, March 18th, 2021

ONLINE

For Southern California CSP's, in partnership with Gainsight, this 8-session monthly “Bookshop” series (Book Club + Workshop) has us reading and discussing The Customer Success Economy book. The book teaches how to meet challenges when transforming (1) organizational structure, (2) roles & responsibilities, (3) support, (4) services, (5) monetization, (6) technology, (7) metrics, (8) and more, while getting your entire company working together in total service to your customer. The "BookShop" goal is to: Learn how to successfully integrate Customer…

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Coming Events

Mar 09

Customer Success Executives Roundtable: Customer Success Strategy Optimization

Tuesday, March 9th @ 8:00 am - 9:00 am PST
Mar 18

PulseLocal SoCal “BookShop” Series

Thursday, March 18th @ 12:00 pm - 1:00 pm PDT

View More…

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