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The Customer Success Association

mikael@mblaisdell.com |Https://CustomerSuccessAssociation.com

We’re about helping you retain & expand your company’s customer relationships.

Our goal is to provide you with access to the most relevant information about the developing profession, and to help connect you with others of the global customer success community for networking, conversation and learning.  Our resources include the Customer SuccessCon Seattle / Boston / Denver / London and Oakland events, The Customer Success Library of white papers, research reports and other content, an online discussion forum with over 29,000 participants worldwide, some specific services, and a community directory of resources.  Our members include the leading international practitioners, executives and visionaries of Customer Success, and we hope you’ll soon be one of them.

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CSA Partners

FreshSuccess

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The Customer Success Advisors

Become a Member

Recommended Reading

  • The Definition of Customer Success
  • The Mission of Customer Success
  • Customer Success Research
  • The Technology of Customer Success
  • The History of Customer Success
  • The Questions of Customer Success
  • The CSM Competency Standard

Coming Events

Tue 26

Ignore Your Customers (and They’ll Go Away!)

Tuesday, January 26th @ 1:00 pm - 2:00 pm CST
Feb 18

PulseLocal SoCal “BookShop” Series

Thursday, February 18th @ 12:00 pm - 1:00 pm PST
Mar 18

PulseLocal SoCal “BookShop” Series

Thursday, March 18th @ 12:00 pm - 1:00 pm PDT

View More…

Recommended Resources

  • Contact Us
  • Membership
  • The Customer Success Library
  • Customer Success Central
  • The Customer Success Forum
  • CSA Site Table of Contents
  • Customer Success Consulting
  • Customer Success Training
  • Customer Success Outsourcing
  • Customer Success Recruiting
  • The Customer Success Technology Vendors List
  • Privacy Policy
© Copyright 2019 | All Rights Reserved | Mikael Blaisdell & Associates, Inc.