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Basic Skills for Customer Success Managers – Innovation & Creativity

Customer Success Management is one of those roles that sits in the middle of many existing duties such as Sales, Marketing, Project Management, Change Management, Product Support and many others. It takes aspects of each of them (and more) and re-utilizes those...
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CSA Partners

FreshSuccessRocketLane

The Customer Success Advisors

Coming Events

Wed 27

Basic CSM – Meaningful KPIs

Wednesday, July 27th @ 5:00 pm - 6:00 pm BST
Aug 17

Gainsight’s Pulse 2022

Wednesday, August 17th - Thursday, August 18th
Aug 24

Basic CSM – Stakeholder Management

Wednesday, August 24th @ 5:00 pm - 6:00 pm BST

View More…

Recommended Reading

  • The Definition of Customer Success
  • The Mission of Customer Success
  • The Technology of Customer Success
  • The History of Customer Success
  • The Customer Success Index
  • The Questions of Customer Success

Recommended Resources

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