The Customer Success Advisors are a group of established independent consultants and firms with particular expertise in the profession and practice of Customer Success Management. The Case for Customer Success Consulting Yes, you can design and build a customer...
What is the definition of Customer Success Management as a role/profession? What are the basic capabilities that a CS Group/Team should have? How are the metrics applied to the performance of those groups to be defined? In the fast proliferation of companies...
