Agenda: Customer SuccessCon London 2019

10 September:  12:00 – 7:00 PM To Register:  [  http://bit.ly/CSCL2019   ] Registration Check-In and Conversation: 12:00 – 1:00 The Profitability Blueprint: The Mission of Customer Success is to increase sustainable proven value for both the Customers and the Company....

WBNR: The Case for Billable Customer Success

Even if you never actually offer billable Customer Success services for sale, there are significant benefits to be gained by preparing to do so.  Join Mikael Blaisdell and ChurnZero to learn why and how.

How to Protect Your Team from Churn : 3 Keys to Prove Your Value

You spend your days preventing customers from churn. But how are you protecting you and your team from churn? While Customer Success is a new and exciting industry, not everyone is convinced about its value. As Customer Success professionals we face both ways: we must...