Customer Success Leadership Conversations – Customer Success Management in 2023
ONLINEThe macro-economic data tends to indicate that 2023 could be a difficult year for at least some companies, yet at the same time, customer retention and net revenue growth will remain as ambitions for the majority of businesses. How […]
Basic CSM – Influencing Business Decision Makers
ONLINEWe are often told by our students that they are tasked with getting in front of more senior business decision-makers and holding more business outcomes-relevant conversations with those BDMs. We believe that this is a great thing to aspire […]
Basic CSM – Influencing Business Decision Makers
ONLINEWe are often told by our students that they are tasked with getting in front of more senior business decision-makers and holding more business outcomes-relevant conversations with those BDMs. We believe that this is a great thing to aspire […]
Basic CSM – Influencing Business Decision Makers
ONLINEWe are often told by our students that they are tasked with getting in front of more senior business decision-makers and holding more business outcomes-relevant conversations with those BDMs. We believe that this is a great thing to aspire […]