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Recommended Reading

  • The Definition of Customer Success
  • The Mission of Customer Success
  • The Technology of Customer Success
  • The History of Customer Success
  • The Questions of Customer Success

Coming Events

Nov 11

Customer Advocacy and Complaints Resolution Summit

Monday, November 11th @ 9:00 am - Wednesday, November 13th @ 5:00 pm AEDT
Banner headline image with text: Customer SuccessCon and The Profitability Blueprint
Nov 18

Customer SuccessCon Berkeley 2019

Monday, November 18th @ 12:30 pm - 7:00 pm PST
Nov 19

Live Podcast: The Jasons Take On…Product-Led Customer Success

Tuesday, November 19th @ 9:30 am - 10:30 am EST
Dec 17

Live Podcast: The Jasons Take On…Creating Proactive Customer Success Teams and Processes

Tuesday, December 17th @ 9:30 am - 10:30 am EST

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