The Customer Success Association Partners

Rocketlane is a purpose-built customer onboarding platform that helps customer success and onboarding teams to:  *Hit their project goals  *Shorten time-to-value  *Deliver a 5-star customer experience.  Rocketlane uniquely combines project management, live document collaboration, and communication capabilities into one tightly-knit experience. The platform helps you impress your customers, hold them accountable in the journey, create comprehensive and repeatable playbooks, get on-demand visibility into onboarding status and customer sentiments, and increase the productivity of your implementation teams.   Setting your customers up for success starts with Rocketlane.  To give it a spin or book a demo, visit Rocketlane.

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Freshsuccess is Customer Success Management software that helps CSMs monitor customer health, proactively address risks, and streamline customer workflows and reporting.  Freshsuccess combines a powerful customer data platform with an intuitive user interface that’s easy to use. CSMs gain more visibility into their accounts while alerts and health scoring identify potential churn, advocates, or expansion opportunities. Productivity features help Customer Success teams standardize customer journeys, automate touchpoints, and manage all of their customer-related tasks in one place..

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