Customer Success Association
Executive Director: Mikael BlaisdellContact CSA

Office HoursMikael Blaisdell has been talking to Customer Success professionals worldwide since early 2006, answering questions, sharing insights and innovations and keeping a close watch on the development of the CS role.  The ongoing conversations can go through several channels: email, Skype or FaceTime, or plain old telephone service (POTS) — whatever works best for you.  Around the Customer Success Association, we call these sessions Office Hours, complementary 30-60 minute conversations about anything and everything in the customer success space.

To schedule a time, please contact us and let us know what you’re interested in discussing and when you’re available.