The Customer Success Outsourcing Catalog

The Customer Success Outsourcing Catalog is a list of available CS outsourcing services together with the names of the vendors who provide them.  For a complete list of vendors, see The Customer Success Outsourcing Registry page.  Companies marked with an asterisk are members of The Customer Success Advisors progam.

Listings on this page are not in any way to be considered an endorsement of any company by The Customer Success Association.

Updated:  1/11/2023

Customer Success Managers (CSMs)

—  Bandalier  —  Baton  —  ESG  — MarketSource  —  Regalix  —-

Customer Success Executive Leadership

—  Baton  —  Dana Soza  —  Ellacott Consulting  — MarketSource  —  Regalix  —  *Service Excellence Partners*  —  Wigmore IT Group  —

Customer Success Account Management

Renewals

—  Bandalier  —  Baton  —  MarketSource  —  Regalix  —  ServiceSource  —

Up-sells

—  Bandalier  —  Baton  —  MarketSource  —  Regalix  —  ServiceSource  —

Cross-sells

—  Bandalier  —  Baton  —  MarketSource  —  Regalix  —  ServiceSource  —

Onboarding

—  ESG  —  Regalix  —  ServiceSource  —

Change Management

ESG  —  Regalix  —  *Service Excellence Partners*  —

Adoption

—  ESG  —  Regalix  —  ServiceSource  —

Health Scoring

—  Regalix  —  *Service Excellence Partners*  —  ServiceSource  —

Business Advisory/Coaching

—  Dana Soza  —  Ellacott Consulting  —  ESG  —  Regalix  —  *Service Excellence Partners*  —

Training

—  MarketSource  —

Self-Success

Online Community Management

—  MBAI  —

Support

—  Bandalier  —  Baton  —  Regalix  —  *Service Excellence Partners*  —

Customer Intelligence / Market Research

— 

Customer Advocacy Management

—  MarketSource  —  ServiceSource  —

Customer Success Operations/Analysis

—  Baton  —  MarketSource  —  Regalix  —  *Service Excellence Partners*  —

CS Technology System Administration

—  Baton  —  MarketSource  —  Regalix  —  Wigmore IT Group  —

.

To Be Listed:

If your company offers outsourced Customer Success services and you want to be listed on this page, please complete The Customer Success Outsourcing Registry application form.

https://bit.ly/CSResourceRegistryV4