The Customer Success Advisors are a group of established independent consultants and firms with particular expertise in the profession and practice of Customer Success Management.
The Case for Customer Success Consulting
Yes, you can design and build a customer success team on your own. Thousands of companies are doing exactly that, worldwide. But there are better uses for your resources than re-inventing wheels. While it’s possible to do the research on the development of the role yourself, time spent on that endeavor adds unnecessary delay to building a core strategic resource for your company.
Members of The Customer Success Advisors bring a focus on customer retention and increasing per-customer profitability to their work that is built upon a solid foundation of industry-wide experience, research and hands-on expertise. They’ve helped many companies like yours to accelerate and optimize customer success teams, streamline group process and to select and implement appropriate elements of the Customer Success Technology Suite.
The Customer Success Advisors – 2025
The Success League [ Case Study ]
The Success League is a consulting firm that works with executives who want to unlock the retention and revenue a top performing customer success team will bring to their business. We transform support into success by building the metrics, goals, processes and training that enable customer success teams to perform at their peak.
+ Planning & Metrics – be clear about what you want to build and measure.
+ Process Design – develop playbooks and tools to create an exceptional customer experience.
+ Training & Development – make sure your team knows how to build client relationships that drive retention and revenue.
