See Also: The Customer Success Consulting Services Directory
The Customer Success Association maintains a catalogue/Directory of all known consulting services currently being offered. Click here for more information.
To Be Listed as a Consultant
There are a variety of companies offering management consulting services for the design, building, interim management and/or assessment of company CSM teams and/or for recruiting CS leaders and practitioners. If you are offering consulting . training . recruiting / or outsourcing services to the worldwide Customer Success community and want to be listed on this page, please complete the application form here. There is no cost for a basic listing.
Note: Company names marked with an asterisk (*) are members of The Customer Success Advisors program. Listings here in bold face and that are links to websites are those that have completed the application form.
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The Customer Success Consultants Registry [6/4/2026]
* The Success League (Consulting, Training, Fractional CS Leadership ) [ Case Study ]
Th
e Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers. Our team of experienced customer success leaders guide you through consulting engagements that include:
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- Concrete deliverables: Business models, reports, presentations to push your organization toward a customer focus.
- Tailored advice: Our team helps you tailor our frameworks to your product, market and existing customer base.
- Modular structure: Our engagements are designed to be delivered at the right time, to the right team and at the right price.
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3 Point LLC
AB SaaS Impacts GmbH (Consulting / Training / Outsourcing / Fractional)
Achieve Exponential Growth (Consulting)
AHM Consulting
Alexander Consulting
Alignmint Growth Strategies (Consulting / Training)
Ansturo, Ltd. (Consulting)
Azzas Customer Care (Consulting / Outsourcing)
Barre Consulting (Consulting)
BenchStrength
Beverly Hathorn Consulting (Consulting / Training )
Bissell Consulting (Consulting / Fractional leadership)
Blueprint Advisory
Bridge and Bloom (Consulting/Fractional Leadership)
Carema Consulting
Cebra Consulting (Consulting / Outsourcing)
ChurnRX
CJ Collins Consulting
CoLo Consulting (Consulting)
ConQuist Brazil (Consulting/Events)
CourseProfs (Training Program Design)
CSbyDesign (Consulting)
CSM Practice Inc. (Consulting)
CSRevSpeak (Consulting / Training)
Customer Centric Solutions LLC
Customer Growth Consulting (Consulting / Fractional)
Customer Obsessing
Customer Over Chaos (Consulting/Fractional)
Customer Revelations
Customer Success Academy (Consulting / Training)
Customer Success Audit ( Consulting )
Customer Success Architects ( Consulting, Training, Outsourcing )
Customer Success Enablement (Consulting)
Customer Xcell
Cuxtomers Consulting
CX Charter (Consulting)
CX Factor Advisory
CX-Journey
DB Kay and Associates, Inc. (Consulting)
Desired Path (Consulting)
Donna Weber (Consulting)
Dunn Growth Experts (Consulting)
Escalent (Consulting / Outsourcing)
ESG (Consulting / Outsourcing)
Everetics (Consulting / Training / Outsourcing)
Fractional Customer Success ™ (Consulting / Outsourcing)
FT Works (Consulting / Training)
Glide Consulting (Consulting, Training) [ Case Study ]
Growth Molecules (Consulting, Fractional / Interim staffing)
GTM Advisors (Consulting / Outsourcing)
IcebergIQ (Consulting)
Infinite Renewals
Interaction Metrics
Josh Carlson (Consulting, Fractional CSE)
Kathleen Rouse LLC (Consulting, Training)
KD-McAlly Group
kogani (Consulting / Fractional / Outsourcing)
KO Knows Consulting (Consulting / Outsourcing)
Kristi Faltorusso (Consulting / Training)
Lahey Technologies LLC (Consulting / Fractional CCO)
Lewandowski Success Consulting (Consulting / Outsourcing)
MarketSource
McMillan Client Strategies (Consulting)
Mikael Blaisdell & Associates, Inc. [ Case Study ]
Mikael Blaisdell is the founder of the Customer Success Association and of The Customer Success Forum on LinkedIn. He has done continuing research into the profession and practices of Customer Success since 2009, and shares his findings via the Customer Success Library here and in Office Hours sessions on demand. He also assists software companies (especially CSTECH) to design and develop their company/product ecosystems.
