See Also: The Customer Success Consulting Services Directory
The Customer Success Association maintains a catalogue/Directory of all known consulting services currently being offered. Click here for more information.
To Be Listed as a Consultant
There are a variety of companies offering management consulting services for the design, building, interim management and/or assessment of company CSM teams and/or for recruiting CS leaders and practitioners. If you are offering consulting . training . recruiting / or outsourcing services to the worldwide Customer Success community and want to be listed on this page, please complete the application form here. There is no cost for a basic listing.
Note: Company names marked with an asterisk (*) are members of The Customer Success Advisors program. Listings here in bold face and that are links to websites are those that have completed the application form.
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The Customer Success Consultants Registry [11/04/2024]
* Glide Consulting (Consulting, Training) [ Case Study ]
Glide Consulting delivers creative solutions to customer success challenges. We partner with our clients to bring clarity and definition to each area of Glide’s 4 P’s framework – People, Purpose, Process, and Platform. Glide was founded and is led by Nils Vinje, Customer Success industry veteran and recognized thought leader.
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- Consulting – Deliver predictability in customer renewals and expansions.
- Leadership Coaching – Take your leadership to the next level with a tailored coaching program designed just for you by an industry expert and certified coach.
- Training – Enable your team to build strategic relationships with your clients that are the key to your long-term success.
* The Success League (Consulting, Training, Fractional CS Leadership ) [ Case Study ]
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e Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers. Our team of experienced customer success leaders guide you through consulting engagements that include:
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- Concrete deliverables: Business models, reports, presentations to push your organization toward a customer focus.
- Tailored advice: Our team helps you tailor our frameworks to your product, market and existing customer base.
- Modular structure: Our engagements are designed to be delivered at the right time, to the right team and at the right price.
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3 Point LLC
AHM Consulting
Alexander Consulting
Alignmint Growth Strategies
Ansturo, Ltd.
Azzas Customer Care (Consulting / Outsourcing)
Barlev Success (Consulting / Outsourcing)
Batteries Included (Consulting / Training / Outsourcing)
BenchStrength
Beverly Hathorn Consulting (Consulting / Training )
Blueprint Advisory
Buzzy Consulting
Carema Consulting
Cebra Consulting (Consulting / Outsourcing)
ChurnRX
CJ Collins Consulting
CoLo Consulting
ConQuist Brazil
CourseProfs (Training Program Design)
CSbyDesign
CSInTheValley
CSM Practice Inc. (Consulting)
CSTuners
Customer Centric Solutions LLC
Customer Focused
Customer Obsessing
Customer Revelations
Customer Success Academy
Customer Success Enablement
Customer Success Rocket
Customer Xcell
CX Charter
CX-Journey
Dana Soza
DB Kay and Associates, Inc.
Desired Path
Donna Weber
Dunn Growth Experts
Ellacott Consulting
Escalent (Consulting / Outsourcing)
ESG
Everetics (Consulting / Training / Outsourcing)
Fractional Customer Success ™ (Consulting / Outsourcing)
FT Works
* Glide Consulting (Consulting, Training) [ Case Study ]
Growth Molecules (Consulting, Training, Interim staffing)
GTM Advisors (Consulting / Outsourcing)
IcebergIQ (Consulting)
Infinite Renewals
Interaction Metrics
Kathleen Rouse LLC (Consulting, Training)
KD-McAlly Group
KO Knows Consulting (Consulting / Outsourcing)
Kristi Faltorusso (Consulting / Training)
Lewandowski Success Consulting (Consulting / Outsourcing)
MarketSource
Marley Wagner Consulting (Consulting / Outsourcing)
McCarthy Consulting Solutions
Mikael Blaisdell & Associates, Inc. [ Case Study ]
Mikael Blaisdell is the founder of the Customer Success Association and of The Customer Success Forum on LinkedIn. He has done continuing research into the profession and practices of Customer Success since 2009, and shares his findings via the Customer Success Library here and in Office Hours sessions on demand. He also assists software companies (especially CSTECH) to design and develop their company/product ecosystems.
