Customer Success Training

For a list of training courses and vendors, see: The Customer Success Training Catalogue

To be listed:

There are a growing number of companies who offer Customer Success training services for CS teams, leaders and customer-facing practitioners. If you offer this type of training, and wish to be listed, please fully complete the application form found on this link. (There is no charge for a basic listing, which consists of your company name and a link to the appropriate page of your website.)

The Customer Success Training Registry 3/5/2025

++ The Success League ++ [ Case Study ]

The Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers. Over 7500 learners have participated in our popular CSM and CS Leadership Certification programs and workshops. Our training is accredited by The Customer Success Association. The Success League’s program has been running since 2017, longer than any other active training program in our field. Our instructors are all seasoned CS leaders who can answer any question you ask. Class formats include private, instructor-led online and onsite training for teams, and public, instructor-led online training for individuals. Workshops include exercises and discussions that extend the learning beyond the instruction.

++ Customer Success Institute ++

The Customer Success Institute provides industry-leading training and certification for Customer Success professionals at every stage of their journey. Whether you’re just beginning your career in Customer Success or looking to refine your expertise and stand out in a competitive marketplace, our rigorous training and certification program equips you with the tools and strategies to excel.

Led by experienced executives with proven expertise in Customer Success, marketing, and business leadership, the CSMP Institute provides a unique combination of foundational knowledge and advanced insights designed to meet the evolving demands of the industry.

What sets the Customer Success Institute apart:

- Comprehensive Curriculum for All Levels: From core principles to advanced topics like strategic account management, customer health analytics, the AI-first CSM, retention strategies, and more, our program is designed to serve both those new to the field and seasoned professionals seeking to enhance their impact.
- Employer-Driven Focus: Each module is crafted with input from industry leaders, ensuring that graduates emerge with the skills and insights leadership teams value most.
- Rigorous Certification Process: Whether you’re earning your first certification or adding to your professional credentials, the accredited CSM certification signifies mastery of skills that create measurable customer and business outcomes.
- Continuously Updated Content: Our curriculum evolves with market conditions, tools, and methodologies to keep our professionals at the forefront of the industry.

At the Customer Success Institute, we don’t just train professionals—we transform careers. Graduating from our program signifies more than holding a certification; it’s a testament to being recognized as a leader who drives customer impact, accelerates growth, and defines success for organizations.