Customer Success Training

For a list of training courses and vendors, see: The Customer Success Training Catalogue

To be listed:

There are a growing number of companies who offer Customer Success training services for CS teams, leaders and customer-facing practitioners. If you offer this type of training, and wish to be listed, please fully complete the application form found on this link. (There is no charge for a basic listing, which consists of your company name and a link to the appropriate page of your website.)

The Customer Success Training Registry 10/09/2023

Glide Consulting

Glide Consulting delivers creative solutions to customer success challenges. We partner with our clients to bring clarity and definition to each area of Glide’s 4 P’s framework – People, Purpose, Process, and Platform. Glide was founded and is led by Nils Vinje, Customer Success industry veteran and recognized thought leader.

- - Consulting – Deliver predictability in customer renewals and expansions.
  - Leadership Coaching – Take your leadership to the next level with a tailored coaching program designed just for you by an industry expert and certified coach.
  - Training – Enable your team to build strategic relationships with your clients that are the key to your long-term success.

++ Growth Molecules ++

Growth Molecules™, a Customer Success Advisory firm, helps companies protect and grow revenue. We do that in three ways: * We assess your current capabilities: People, Processes and Systems. * We implement new solutions: Actionable Playbooks, Technology, and Training. * We execute them: Fractional Customer Success Leadership, Success, Leadership and Support Training.

Growth Molecules™ is the ideal partner in revenue growth and customer success management. Our proven methodologies swiftly identify organizational needs, and strategically plan solutions to positively impact business outcomes. Our team of award-winning strategists are former customer success leaders who understand what it takes to increase revenue through customer success. Don’t take it from us, take it from our customers through case studies and G2 Reviews to prove it.

Service Excellence Partners

Service Excellence Partners specializes in advanced analytics, continuous improvement, and applying neuroscience to the customer experience. We increase customer loyalty and expand installed base revenue for subscription-based companies (start-ups to multi billion-dollar global enterprises.) See us for:

Enterprise-wide change and improvement
Financial impact analysis
Customer journey design/redesign
Accurate Customer Health Scores
CSM Opportunity Identification skills training”

++ The Success League ++

The Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers. Over 7500 learners have participated in our popular CSM and CS Leadership Certification programs and workshops. Our training is accredited by The Customer Success Association. The Success League’s program has been running since 2017, longer than any other active training program in our field. Our instructors are all seasoned CS leaders who can answer any question you ask. Class formats include private, instructor-led online and onsite training for teams, and public, instructor-led online training for individuals. Workshops include exercises and discussions that extend the learning beyond the instruction.

Customer Success Training

For a list of training courses and vendors, see: The Customer Success Training Catalogue

Recommended Reading: The Customer Success Training and Certification Report 2021

To be listed:

The Customer Success Training Registry 10/09/2023

++ Growth Molecules ++

++ The Success League ++

++ Glide Consulting ++

++ Growth Molecules ++

++ Melo Associates ++

++ Service Excellence Partners ++”

++ Success Chain ++ (Consulting / Training / Interim Staffing)

++ The Success League ++

Unify Success (Training, Consulting)

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++ indicates participation in The CSA Accredited Training Program