Customer Success Training

Training for Customer Success Leaders and Managers

There are a growing number of companies who offer Customer Success training services for CS teams, leaders and customer-facing practitioners.  If you offer this type of training, and wish to be listed, please fully complete the application form found on this link(There is no charge for a basic listing, which consists of your company name and a link to the appropriate page of your website.)   [ ]

The Customer Success Training Registry  6/12/2020

3 Point LLC

Corporate Visions

CSM Practice

CS NavigatorAs one of the early pioneers of customer success, CSM Practice has developed Customer Success Navigator, a live tailored program to coach teams in developing Customer Success Management programs. Weaving together powerful live sessions and deliverables reviews, this program is ideal for customer facing teams who are looking to improve their existing customer success processes, create templates and better understand how best practices applies to their unique business. Our modular approach allows you to build a coaching program that best fits your vision. This program is provided on-line.  To learn more about our various coaching packages, coaching topics and deliverables, click here.

FT Works

Gainsight’s Pulse+

Glide Consulting

Glide Consulting delivers creative solutions to customer success challenges. We partner with our clients to bring clarity and definition to each area of Glide’s 4 P’s framework – People, Purpose, Process, and Platform. Glide was founded and is led by Nils Vinje, Customer Success industry veteran and recognized thought leader.

Consulting – Deliver predictability in customer renewals and expansions.

Leadership Coaching – Take your leadership to the next level with a tailored coaching program designed just for you by an industry expert and certified coach.

Training – Enable your team to build strategic relationships with your clients that are the key to your long-term success.

Outcome Leaders

Practical CSM

Success Methods Ltd.

The Success League

The Customer Success AdvisorsThe Success League is a consulting firm that works with executives who want to unlock the retention and revenue a top performing customer success team will bring to their business.  We transform support into success by building the metrics, goals, processes and training that enable customer success teams to perform at their peak.

+  Planning & Metrics – be clear about what you want to build and measure.

+  Process Design – develop playbooks and tools to create an exceptional customer experience.

+  Training & Development – make sure your team knows how to build client relationships that drive retention and revenue.

Tri Tuns LLC

Tri TunsTri Tuns LLC Consultants, experts in customer success and accelerated software adoption, have delivered superior consulting and training since 2006. We help you quickly develop your customer success (CS) program.

We offer our Adopttec (Online Customer Success Training & Playbook+ Certification). We offer 2 training courses, both online or instructor-led (remote or in-person):

1  Customer Success training & certification program (for CSMs)

2  Software Adoption training and certification program (for buyers of software)

Tri Tuns also offers face to face coaching and consulting on: CS strategy, playbooks, CS program development, optimization of CS operations.
Our above on-line training and face to face coaching and consulting services are also offered in Europe through our partnership with Success Track Enterprise.

Vital Strategies

Winning by Design

WnTD Partners

WTC Solutions