Training for Customer Success Leaders and Managers
There are a growing number of companies who offer Customer Success training services for CS teams, leaders and customer-facing practitioners. If you offer this type of training, and wish to be listed, please fully complete the application form found on this link. (There is no charge for a basic listing, which consists of your company name and a link to the appropriate page of your website.) [ http://bit.ly/2r32oNb ]
The Customer Success Training Registry 8/1/2020
As one of the early pioneers of customer success, CSM Practice has developed Customer Success Navigator, a live tailored program to coach teams in developing Customer Success Management programs. Weaving together powerful live sessions and deliverables reviews, this program is ideal for customer facing teams who are looking to improve their existing customer success processes, create templates and better understand how best practices applies to their unique business. Our modular approach allows you to build a coaching program that best fits your vision. This program is provided on-line. To learn more about our various coaching packages, coaching topics and deliverables, click here.
Glide Consulting delivers creative solutions to customer success challenges. We partner with our clients to bring clarity and definition to each area of Glide’s 4 P’s framework – People, Purpose, Process, and Platform. Glide was founded and is led by Nils Vinje, Customer Success industry veteran and recognized thought leader.
Consulting – Deliver predictability in customer renewals and expansions.
Leadership Coaching – Take your leadership to the next level with a tailored coaching program designed just for you by an industry expert and certified coach.
Training – Enable your team to build strategic relationships with your clients that are the key to your long-term success.
The Success League is a consulting firm that works with executives who want to unlock the retention and revenue a top performing customer success team will bring to their business. We transform support into success by building the metrics, goals, processes and training that enable customer success teams to perform at their peak.
+ Planning & Metrics – be clear about what you want to build and measure.
+ Process Design – develop playbooks and tools to create an exceptional customer experience.
+ Training & Development – make sure your team knows how to build client relationships that drive retention and revenue.