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LoopingBack AI

How effective are surveys if you’re bribing people to take them? They’re definitely not creating engagement. LoopingBack set out to put the human back in surveys, make your Customer Success team more efficient, and get you the information you need to make decisions. With LoopingBack you can uniquely connect with your customers through video, build connections, and receive authentic feedback that matters.

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Alignmint Growth Strategies

Alignmint Growth Strategies provides consulting, training, and speaking on cusotmer experience topics ranging from customer retention to aligning your internal teams for growth. Check out Ali Cudby’s best-selling book: Keep Your Customers.

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Ctrl

Ctrl is an integrated bi-directional workspace for Customer Success or SaaS Sales professionals. It connects to your CRM and work apps via an API and empowers you to create personalized per-task or per-customer views that include all customer data from your tech stack.

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Wigmore IT Group

Wigmore IT Group is a specialist “Customer Success” consulting organisation. focussed on delivering successful projects to SaaS companies. We work closely with the de-facto market leader for solution provision — Gainsight. We are Gainsight’s premier consulting partner in EMEA and their primary implementation resource for their solutions.

Established by two of the founders of Salesforce.com’s EMEA operations, we have been involved in Customer Success for SaaS since the year 2000.  An unrivalled length of experience. We established Wigmore IT Group in 2017 to address this burgeoning sector with some real-life, practical expertise. Since then, we have completed over 200 successful customer engagements across all of EMEA.

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Cast App

Cast is an automation platform that helps Customer Success and Revenue teams scale growth, revenue, and referrals from cusotmers without scaling teams.

An automated Digital CSM explains customer insights to all personas, tying them to actionable recommendations and practical advice at every point in a user’s customer journey. At scale.

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Baton

Baton empowers Customer Success teams to acheive their goals with years of expertise and strategy. We find and train Success Specialists so you can get things moving with your business.

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Kaizan ai

Kaizan’s mission is to empower Client Service professionals in the digital era, with an AI assisting them to deliver the best client experience and scale client relationships. Kaizan automates the workflow of client service teams using conversational intelligence and highlights what will increase client success and revenue. Our AI surfaces key insights and guides Client Service teams on which actions will retain and grow revenue across their client portfolio.

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Service Excellence Partners

Service Excellence PartnersService Excellence Partners specializes in advanced analytics, continuous improvement, and applying neuroscience to the customer experience. We increase customer loyalty and expand installed base revenue for subscription-based companies (start-ups to multi billion-dollar global enterprises.)

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5 (1 vote)

EverAfter ai

EverAfter lets B2B companies create customer-facing shared portals with everything their customers need in one place. Engage and communicate with customers without spreadsheets, emails, and documents. We reduce manual work, so you can scale while providing a tailor-made, premium experience to your customers.

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Take2 ai

Take2 ai is a skills-based talent marketplace that matches candidates seeking to pivot careers with companies that hire for skills vs credentials.

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