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Customer Growth Consulting

Customer Growth Consulting helps B2B SaaS companies reduce churn and increase expansion by operationalizing customer value across Onboarding, Support, and Success. Led by Diane Gordon, CGC offers diagnostics, fractional, project, and advisory services that turn post-sales into scalable systems for retention, growth, and a better customer experience.

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Success Scaled

Success Scaled helps build and scale Customer Success teams at fast-growth start-ups to drive best-in-class NRR. With a specialty in early stage SaaS, we focus on turning you Customer Success operation from a reactive cost center to a proactive, revenue-generating function.

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Strac

Strac helps customer success teams scale safely by redacting sensitive data, like PII and payment info, in real time from Intercom chats, emails, and uploads. Whether you’re using AI, offshore agents, or automation, Strac keeps customer data secure without slowing support workflows. It’s frictionless, fast, and compliance-ready.

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Magnify

Magnify is pioneering the new Customer Growth Automation category for B2B Success and Renewals teams. Leveraged by Workday, Github, and more with over $5 billion in revenue under management, Magnify predicts renewal revenue to then orchestrate and automate towards healthier customer relationships. Magnify allows organizations to have a digital-first one-to-many relationships at scale across every production system that interacts with your customers.

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Simon Cooper

Simon Cooper helps Enterprise CSMs deliver excellent QBRs.

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Barre Consulting

Barre Consulting. With 50+ years of Customer Success experience and 15+ in AI, we deeply understand CS, its challenges, nuances, and undeniable impact on business growth. We know CS isn’t a one-size-fits-all function, so we combine proven methodologies with AI-driven innovation to make the difficult easier and the repetitive more efficient. Let us help you to scale smarter, engage more profoundly, and build enduring customer relationships without the overhead of an entire CS team.

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AB SaaS Impacts GmbH

SaaS Impacts helps B2B SaaS companies and their partners grow recurring revenue by improving onboarding, success, and services. We specialise in aligning teams around measurable customer results, reducing churn, and driving expansion. Our advisory connects strategy and execution and also includes fractional leadership.

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HitWit

HitWit helps companies bring product expertise to every customer interaction. From documents and videos, HitWit creates AI agents for (1) deploying scientifically designed training for new hires or new products, (2) helping to answer questions, (3) directly engaging customers by both answering questions and gathering facts which can be used to convert or to support them.

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Velaris

Velaris. One platform, limitless success. Take a proactive approach to Customer Success with Velaris, the complete Customer Success Platform that guides teams on where to spend their time, as well as arming them with productivity and collaborative tools to execute better.

Designed by CS experts, for CS experts, the platform aggregates and enriches all customer data on a single, easy-to-use interface to give you the valuable insights needed for proactive, data-driven decisions. With Velaris, you can focus on delighting customers, reducing churn, and driving growth.

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EverAfter ai

EverAfter lets B2B companies create customer-facing shared portals with everything their customers need in one place. Engage and communicate with customers without spreadsheets, emails, and documents. We reduce manual work, so you can scale while providing a tailor-made, premium experience to your customers.

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