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Customer Focused

Customer Focused is a sales operations consulting company, prioritizing customer experience by focusing on customer usage, optimizing workflow through multiple integrated platforms, and generating consistent growth in recurring revenue.

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The Customer Success Company

The Customer Success Company is a consulting firm that specializes in helping businesses grow by improving retention, reducing attrition (churn), and improving customer satisfaction while creating exceptional customer experiences. We offer a range of services including Educational (CS Seminar), Consulting and Outsourcing (CS On Demand). The company is dedicated to helping businesses implement effective customer success strategies and increasing customer retention.

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Retain Solutions

Retain Solutions helps companies build their Customer Success and Customer Success Enablement programs to drive retention of both their employees and customers.

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Align Software

Align Software: The best way to reduce churn is to make sure that companies are targeting the right customers in the first place. Align helps B2B SaaS companies identify best-fit customers and then put the process in place to optimize their customer mix over time.

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ZapScale

ZapScale empowers Customer Success heroes to monitor and manage their customers effectively. With 150 data points from 6 data sources, ZapScale gives you a customer health score that is evidence-based, conjecture-free and accurate. Automatic alerts and predictive churn analysis, allows you to identify and solve customer pain-points with ease and efficiency. ZapScale helps you ensure your customers get continuous value from your solution.

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TheySaid

TheySaid, previously known as Nuffsaid, is a Customer Insights Engine that helps Sales/Success teams grow sales and prevent attrition. Unlike inactionable NPS data, TheySaid sets up listening posts along the customer journey for different decision makers to deliver real time, ongoing measurement of customer perceived value results in revenue protection and growth.

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SGE Solutions

SGE Solutions delivers Client Success As a Service ® (CSaaS), enabling organizations to build, operationalize, and transform their CS organization. We’re here to help organizations improve metrics and and accomplish their ultimate goal of reduced churn and increased retention.

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CS In The Valley

CS In The Valley provides Customer Success Consulting, CS coaching, and fractional CS staffing to businesses.

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Blind Zebra

Blind Zebra is an elite sales & client success training company. For over 20 years, Blind Zebra has trained and coached salespeople, client success pros, managers, VPs and CEOs on all things related to the revenue functions. All programs are built on the unique Think-Do-Say foundation which has helped hundreds of salespeople grow professionally and personally, increase their incomes, advance their careers, and change their lives.

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LoopingBack AI

How effective are surveys if you’re bribing people to take them? They’re definitely not creating engagement. LoopingBack set out to put the human back in surveys, make your Customer Success team more efficient, and get you the information you need to make decisions. With LoopingBack you can uniquely connect with your customers through video, build connections, and receive authentic feedback that matters.

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