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TheySaid
TheySaid, previously known as Nuffsaid, is a Customer Insights Engine that helps Sales/Success teams grow sales and prevent attrition. Unlike inactionable NPS data, TheySaid sets up listening posts along the customer journey for different decision makers to deliver real time, ongoing measurement of customer perceived value results in revenue protection and growth.
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( votes)SGE Solutions
SGE Solutions delivers Client Success As a Service ® (CSaaS), enabling organizations to build, operationalize, and transform their CS organization. We’re here to help organizations improve metrics and and accomplish their ultimate goal of reduced churn and increased retention.
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( votes)CS In The Valley
CS In The Valley provides Customer Success Consulting, CS coaching, and fractional CS staffing to businesses.
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( votes)Blind Zebra
Blind Zebra is an elite sales & client success training company. For over 20 years, Blind Zebra has trained and coached salespeople, client success pros, managers, VPs and CEOs on all things related to the revenue functions. All programs are built on the unique Think-Do-Say foundation which has helped hundreds of salespeople grow professionally and personally, increase their incomes, advance their careers, and change their lives.
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( votes)LoopingBack AI
How effective are surveys if you’re bribing people to take them? They’re definitely not creating engagement. LoopingBack set out to put the human back in surveys, make your Customer Success team more efficient, and get you the information you need to make decisions. With LoopingBack you can uniquely connect with your customers through video, build connections, and receive authentic feedback that matters.
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( votes)Alignmint Growth Strategies
Alignmint Growth Strategies provides consulting, training, and speaking on cusotmer experience topics ranging from customer retention to aligning your internal teams for growth. Check out Ali Cudby’s best-selling book: Keep Your Customers.
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( votes)Ctrl
Ctrl is an integrated bi-directional workspace for Customer Success or SaaS Sales professionals. It connects to your CRM and work apps via an API and empowers you to create personalized per-task or per-customer views that include all customer data from your tech stack.
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( votes)Wigmore IT Group
Wigmore IT Group is a specialist “Customer Success” consulting organisation. focussed on delivering successful projects to SaaS companies. We work closely with the de-facto market leader for solution provision — Gainsight. We are Gainsight’s premier consulting partner in EMEA and their primary implementation resource for their solutions.
Established by two of the founders of Salesforce.com’s EMEA operations, we have been involved in Customer Success for SaaS since the year 2000. An unrivalled length of experience. We established Wigmore IT Group in 2017 to address this burgeoning sector with some real-life, practical expertise. Since then, we have completed over 200 successful customer engagements across all of EMEA.
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( votes)Cast App
Cast is an automation platform that helps Customer Success and Revenue teams scale growth, revenue, and referrals from cusotmers without scaling teams.
An automated Digital CSM explains customer insights to all personas, tying them to actionable recommendations and practical advice at every point in a user’s customer journey. At scale.
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( votes)Baton
Baton empowers Customer Success teams to acheive their goals with years of expertise and strategy. We find and train Success Specialists so you can get things moving with your business.
