The Customer Success Index

A lot has been written about the profession of Customer Success in the last decade as our worldwide community continues its rapid expansion across geography and industries. But in that ever-increasing volume, there is necessarily a lot of duplication, and a wide range in both accuracy and quality.

Search engines can offer a huge amount of possible links that seem to correlate to the query to some degree. But which of those options will take you to reliable information about what works, what doesn’t, and why? How many lead only to content marketing ‘click bait’?

The purpose of The Customer Success Index is to provide a fast gateway to the best resources of our community.