Briefing: Data, Methodology and Results

The findings and recommendations herein are based on data from online surveys, direct interviews with individuals from a range of company types/sizes and positions, and continuing research into published reports, articles, webinars & conference presentations — and more than thirty years of experience in the field, doing operational reviews, assessments and re-engineering of support groups….

This content requires Executive Membership or higher.

Please Login or Join to continue reading.