You spend your days preventing customers from churn. But how are you protecting you and your team from churn? While Customer Success is a new and exciting industry, not everyone is convinced about its value. As Customer Success professionals we face both ways: we must...
By: Danae MacLeod API Support | Global CNP Payments Specialist at Spreedly October 26th, 2017. Copyright by the author. Republished with permission. Original publication link: https://www.linkedin.com/pulse/review-customer-successcon-seattle-2017-danae-macleod/...
