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RecastSuccess
RecastSuccess is working to diversify the tech industry by training existing and aspiring Customer Success professionals, supporting mentorship, and offering fractional CS leadership programs for SaaS companies.
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( votes)McCarthy Consulting Solutions
MCS is committed to helping our clients solve problems and take advantage of opportunities through customer success and business systems-related projects. We provide expert advisory and consulting services that help organization plan, deliver, and execute business systems projects that reduce costs, increase productivity, and improve customer satisfaction.
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( votes)Kathleen Rouse LLC
With over 20 years experience in Enterprise Applications and Customer Success with companies like Manhattan Associates, Microsoft, FinancialForce and Coursera, Kathleen Rouse has built Customer Success strategies and educated leaders on what it is and the value it creates. I am known as an empathetic leader and communicator who simplifies complexity with clarity of purpose, process and measurability of progress. I use my past proven experience to deliver solutions that increase retention, CSAT, growth and guide you to develop a high performing team.
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( votes)Customer Success Management: Helping Business Customers Achieve Their Goals
Customer Success Management is the fastest-growing business function, with 225,000 LinkedIn users as customer success managers in 2023. This book is a practical guide, covering the CSM process, roles, capabilities, and interrelations with other customer-related concepts (e.g. key account management). Backed by research with 500+ companies, it offers valuable insights for CSM professionals and supplier/customer representatives.
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( votes)CX Charter
CX Charter stands as the pioneer in Customer Success consulting in India, offering innovative and strategic Customer Success solutions to businesses worldwide.
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( votes)Buzzy Consulting
At Buzzy Consulting, we believe in generating excitement and buzz around your brand through every customer interaction. Our approach combines technical expertise with an empathetic touch, ensuring that every experience creates a positive and lasting impact.
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( votes)Unify Success
Unify Success is a proactive Customer Success Training and Consultancy business. We help small business owners, CEO’s and Customer Success executives in the B2B SaaS industry to retain customers, increase engagement, and boost customer advocacy so that they reduce churn in their companies.
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( votes)KD McAlly Group
KD McAlly Group is an organization that enables companies to maximize revenue, retention, and customer delight potential through processes, people, and tools. Our organization focuses on proven approaches that achieve improved interlocks into sales, go-to-market strategies, and product/service development. Further, we help companies scale Customer Success while increasing customer centricity through methods such as VOC and customer led growth initiatives.
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( votes)Customer Success Academy
As experts in Customer Success Management, the Customer Success Academy offers consulting, coaching, seminars, and keynote speeches. We specialilze in developing and implementing tailored Customer Success strategies that align with the unique needs of our clients. Our goal is to assist companies in optimizing ther customer relationships and ensuring long-term success. We actively conduct research in the field of Customer Success Management and regularly publish articles. Contact us to learn more about our services and how we can help you enhance your customer retention.
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( votes)Floik
Floik is an automated universal platform to enable customer-facing teams to quickly create product collaterals (how-to guides, videos, interactive demos) in a single place. We enable reduced development costs and increase revenue opportunities.
