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FlowEQ
FlowEQ is a no-code workflow automation tool enabling your agents to onboard customers in minutes, not weeks. Our app lives natively in your CRM and works as a real-time knowledgebase guiding your agents step by step for all internal processes. Think of google maps! “Turn left her, turn right in 300 feet” FlowEQ empowers every agent with the expertise needed to resolve customer issues 10x faster with the confidence and ease of someone who has been in the role for years. Increase CSAT, decrease ticket resolution time. We’re here to make work easier and teams more productive every day.
User Review
( votes)KO Knows Consulting
Kelly Olson is a Customer Growth and Retention Consultant helping founders and CEOs at B2B Tech startups and growing agencies to create an efficient post-sales customer experience, build predictable revenue, scalable processes and customers who achieve their desired outcomes.
User Review
( votes)Spotlight ai
Spotlight drives customer success through guided conversational value intelligence, empowering sales teams with adaptive discovery and automated metrics. Our solution enhances productivity, improves forecasting accuracy, and delivers customized sales assets to help businesses operationalize their sales processes and achieve measurable success in complex sales environments.
User Review
( votes)NST Success Consulting
NST Success Consulting is focused on driving the ultimate CS equation – Customer Success = Client Outcomes + Customer Experience. We work with leading B2B Startups, Sacleups, and Enterprises to build and scale their CS strategies org to ensure their customers meet their desired business outcomes while having a stellar experience, which should translate to higher net revenue retention and advocacy.
User Review
( votes)Cebra Consulting
Cebra provide 1 to 1 coaching and mentorship for aspiring Custmer Success leaders, and consulting services for any small to medium SaaS company looking to scale their CS capabilities and to embed the right processes for customer retention and expansion.
User Review
( votes)Idiomatic
Idiomatic is instant Voice Of the Customer. Our self-service version allows you to: 1) Upload any feedback data – connect data from help desks, surveys, reviews, and social media. 2) Automatically build a set of labels or taxonomy to categorize the data. 3) Get instant results in minutes with all of your data categorized. (Trusted by Pinterest and Hubspot)
User Review
( votes)Escalent
Escalent’s end-to-end solutions help clients better understand evolving customer and market behaviors, and to use insights to implement complex programs and to scale operations across the customer lifecycle. Our Customer Success practice augments a client’s in-house Customer Success team by offering services from initial onboarding to ongoing lifecycle support.
User Review
( votes)Success Calibrators
Success Calibrators is a customer success consulting firm focused on transforming businesses with tailored customer success strategies. We optimize customer engagement, simplify the journey, drive retention, and maximize growth using data-driven insights and innovative actionable solutions. Ensuring measurable results and accelerated business outcomes, our approach is rooted in collaboration, data analysis, and contextualization.
User Review
( votes)Circle
Circle is an all-in-one community platform that empowers creators and brands to bring their people, content, and discussions together. It offers powerful features like memberships, courses, live streams, and event, making it easy to build, maintain, and monetize a thriving online community.
User Review
( votes)Batteries Included
Batteries Included helps their clients, B2B SaaS solution providers, deploy a systematic approach to drive their customers through the SaaS-change-barrier. By doing so, their client’s customers deeply embed the software and achieve excellent, consistent ROI. This maximises retention, upselling, and expansion revenue, and, of course, Net Retention Rate.
