Customer SuccessCon Berkeley 2019

For the Customers, while increasing adoption of your company’s product is certainly important, the core issue is getting them to acknowledge the ROI they are receiving. For your Company, proving the return on their investment made in operating the Customer Success group is equally important — if not more so.  For Customer Success professionals, these are the key points in the Profitability Blueprint.

Agenda: Customer SuccessCon Berkeley 2019

November 18th 12:00 – 7:00 PM Registration Check-In and Conversation: 12:00 – 1:00 The Profitability Blueprint: The Mission of Customer Success is to increase sustainable proven value for both the Customers and the Company.  While the majority of Customer Success...

Customer SuccessCon London 2019

For the Customers, while increasing adoption of your company’s product is certainly important, the core issue is getting them to acknowledge the ROI they are receiving. For your Company, proving the return on their investment made in operating the Customer Success group is equally important — if not more so.  For Customer Success professionals, these are the key points in the Profitability Blueprint.

Customer SuccessCon Denver 2019

For the Customers, while increasing adoption of your company’s product is certainly important, the core issue is getting them to acknowledge the ROI they are receiving. For your Company, proving the return on their investment made in operating the Customer Success group is equally important — if not more so.  For Customer Success professionals, these are the key points in the Profitability Blueprint.

Customer SuccessCon Boston 2019

To Register: [ http://bit.ly/2Tku7Co ] For the Customers, while increasing adoption of your company’s product is certainly important, the core issue is getting them to acknowledge the ROI they are receiving. For your Company, proving the return on their...

Speaking at Customer SuccessCon Events

The goal of Customer SuccessCon is to build connections between executive leaders of the profession through conversations about the core aspects of Customer Success group management.  The audience is CS executives — VP’s, Directors, Heads of CS and Managers of...

Customer SuccessCon Schedule

While the majority of Customer Success groups have become directly involved with managing income streams and profitability over the past 5 years, there has been little real discussion to date about the issues of actually proving the value of Customer Success to either...

Customer SuccessCon Seattle 2017 Review

By: Danae MacLeod API Support | Global CNP Payments Specialist at Spreedly October 26th, 2017.  Copyright by the author.  Republished with permission.  Original publication link: https://www.linkedin.com/pulse/review-customer-successcon-seattle-2017-danae-macleod/...

Speaking at Customer SuccessCon events

About Customer SuccessCon Presentations The goal of Customer SuccessCon events is to build connections between executive leaders of the profession through conversations about core aspects of Customer Success group management.  The audience is CS executives — VP’s,...