Boston Customer Success

Boston Customer SuccessThe Boston Customer Success Group is a network of professionals who come together to discuss best practices, operational excellence and customer management in the SaaS world. Whether you work for a CS Team, are curious to learn more, or are trying to build your own professional network, we welcome you.

We meet every other month to cover a broad range of topics as it relates to Customer Success.

Have an interesting idea for a presentation?  Want to be speaker?  Unsure of the difference between “customer support” and “customer success”? Shoot me an email and we’ll get you and/or your idea on the agenda. We look forward to seeing you at the next event!

Boston Customer Success Leadership:

Julie Kosciak

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