[ 5/13/25 ]
See also: The Customer Success AI TechMap
For general CS Technology vendors, see
The Customer Success Technology Vendors List
As a resource for the fast growing interest in AI technologies for Customer Success, the Customer Success AI Vendors Registry contains the names of all known/established providers of customer success AI resources for CS executive team leaders. Each company name is also a link to their respective web sites if the company has completed the vendor listing application. While listing here does not constitute an endorsement of a vendor or their product by the CSA, this is the best place to begin your search for Customer Success AI tools. In addition to the Vendors List, the CSA also provides a more detailed list of customer success AI categories and providers on The Customer Success AI TechMap page..
Customer Success AI Vendors: To be included in the Registry and the Map with links back to their own websites, vendors are required to have specific pages on their company websites about the use of their products by Customer Success groups. There is no charge for a basic listing on these pages. To apply, please fully complete the CSTECH Application V6. See also: Partnering with the Customer Success Association for advertising and services.
6Sense (Analytical / Conversational)
Abbot (Conversational)
ActionIQ (Analytical)
Adaptive Pulse (Analytical)
Affiniv (Analytical)
Aficio (Conversational / Generative)
Akkio (Analytical)
Anablock (Conversational)
AppEQ (Analytical)
Arteria (Analytical)
Ascendo (Conversational)
Ask (Analytical)
Ask Nicely (Analytical)
Berry (Conversational)
BotsCrew (Conversational)
Calabrio (Analytical)
Cast (Conversational)
Chat360 (Conversational)
ChatDesk (Conversational / Generative)
ChatGPT (Conversational / Generative)
Chatmetrics (Conversational)
ChurnPilot (Analytical)
ChurnZero (Analytical / Generative)
Claude (Conversational / Analytical / Generative)
ClearFeed (Conversational)
Cogito (Analytical)
Conversica (Conversational)
CoPilot – Microsoft (Analytical / Generative)
COWKR (Conversational / Analytical)
Crisp (Conversational)
CSAT (Analytical)
Deepseek (Analytical / Generative)
E42 (Generative)
Engati (Conversational)
Enthu (Analytical)
EverAfter (Conversational)
Frame – Hubspot (Analytical)
Gainsight – Staircase (Analytical)
Gemini – Google (Analytical / Generative)
Gleen (Conversational)
Gong (Analytical)
Hexus (Generative)
Immersa (Analytical)
InstWise (Conversational)
Intelo (Analytical / Generative)
IrisAgent (Analytical / Conversational / Generative)
Julius (Analytical / Conversational / Generative)
Kaizan (Analytical / Conversational)
KnownWell (Analytical)
Kustomer (Conversational / Operational)
Loris (Analytical)
Lumopath (Analytical)
Magnify (Analytical)
Matik (Generative)
Mindy (Conversational)
Mistral (Analytical – Conversational)
Netomi (Analytical)
Noded (Analytical / Operational)
Olivya (Analytical – Conversational)
Optimove (Analytical / Conversational)
PAPR (Analytical / Generative)
People (Analytical)
Personal (Conversational)
Perspective (Conversational)
Perplexity (Analytical / Conversational / Generative)
Qualtrics (Analytical)
Reef (Analytical)
RevOS (Analytical)
RightPage (Conversational)
Rupert (Analytical)
SekiSoft (Analytical / Conversational)
Slooth (Analytical)
Spotlight (Analytical / Generative)
Sturdy (Analytical)
TalkDesk (Analytical / Conversational)
Tidio (Conversational)
Update (Analytical)
Viable (Analytical / Generative)
Yellow (Analytical / Generative)
Zeeproc (Analytical / Conversational / Generative)
Zoomin (Analytical / Conversational)
Zoominfo (Analytical)
For Customer Success AI Technology Vendors
To be included in the AI Registry and the AI TechMap with links back to their own websites, vendors are required to have specific pages on their company websites about the use of their products by Customer Success groups. There is no charge for a basic listing on these pages. To apply, please fully complete the CSTECH Application V6. See also: Partnering with the Customer Success Association for advertising and services.
