Corporate Ecosystem Research Survey Please enable JavaScript in your browser to complete this form.Please enable JavaScript in your browser to complete this form.NameFirstLastYour name is not required in order to participate in this Customer Success Association research.TitleCompanyEner the name of the company you will be describing in the following questions.EmailIf you don't want to know about the research results or permit follow-up leave this blank. We never add survey respondents' email addresses to any mailing list or share them with any 3rd party.Company website URLWhat is the size of the company? *Small/Startup: (Less than 100 employees)Medium: (101-500 employees)Large: (501-1,000 employees)Enterprise: (Over 1,000 employees)How long has the company been in business? *Less than 1 year1-2 years3-5 years6 or more yearsType of business? (e.g. Software, Hardware, Services, etc.) *At what phase of the company development did you start actively developing your corporate ecosystem in a substantial way? *In our startup phaseAfter building our customer base enough to be stable and profitable as a companyIn our growth and scaling phaseWhen aour cmopany was matureComments and ExplanationsWhat components of a corporate ecosystem does the company have in place today? (Please check all that apply) *None of these.Events (In-person conferences, virtual.online events, local meetings)An online community discussion forum.Formal relationships with 3rd party service providers. (Consultants, trainers, implementation firms, outsourcers, etc.)Formal relationships with other software companies. (Mutual integrations, add-son software apps, etc.)Publications: (Blogs, video channels, podcasts, etc.)Formal relationship with individual Influencers, power-users, etc.Other. (Please describe below)Comments and ExplanationsWhat platform is the company using for its own online discussion forum resource? *None. We haven't built our own online forum yet.)Bettermode (Tribe)BloomfireCircleCommonroomDiscourseHabitateHigher Logic/Vanilla ForumsHivebriteInSidedKhorosKissflowLinkdedIn GroupsMighty NetworksMobilizePeritusSlackWe built our own / homebrewComments and ExplanationsIf the company has formal relationships with 3rd party service providers, etc., what do these relationships include? *None. (We don't have any formal relationships of this kind at present.)Marketing content production. (Blog posts, speaking at events, webinars, etc.)Sub-contracting: (They fulfill your company's contracts with your customers.)Referrals: (Your company refers customers to these partners.)Commissioned / Revenue Sharing: (Your company pays referral fees to these partner types/)Other. (Please describe below.)Comments and ExplanationsWhich department of the company owns / is responsible for building / maintaining the corporate ecosystem? (If more than one, check all that apply.) *None. (Whatever we have as an ecosystem runs itself.)Customer SuccessMarketingSupportOperationsOther. (Please explain below.)Comments and ExplanationsHow does the company measure the the results of your corporate ecosystem? (Please check all that apply) *We don't measure it.Lead generation.Increased market awarenessCustomer/Market Intelligence gathered.Other. (Please explain below)Comments and ExplanationsSubmit
