The Customer Success Index(tm) is a topical directory to the best of the worldwide customer success content. It is arranged by principal topic and then by sub-groups under each topic. The principal groups are: Strategy, Process, People, Technology and Customer Success & Customer Support. Sub-groups include:
- Finance and Customer Success Management
- Churn and its effects
- Customer Success Role Definition / Design
- Strategy & Company Culture
- Making the Case for CS Technology
- Technology Buyers Guides
Access to The Customer Success Index(tm) is available to Executive Members of The Customer Success Association.
