About the 2020 Customer Success Salary Guide (USA)
Researched and published by Zelda Recruiting, the 2020 Customer Success Salary Guide (USA) is a useful resource for job hunters and employers alike. The data covers 25 US cities and seven position titles.
Job hunters will find the data of use in setting appropriate expectations when applying for open positions and in negotiating salary levels with prospective employers.
Employers can use the data to review their current pay scales to ensure that salaries are sufficient to retain employees and that they are offering reasonable rates for candidates.
The quoted amounts are general salary levels by title: Low, Median and High. Keep in mind that positions requiring significant levels of domain or subject matter expertise will almost certainly demand higher salary levels.
Associate Membership (free) in the Customer Success Association or higher is required in order to download the Salary Guide.