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Third Rodeo
Third Rodeo is a boutique collective of experienced operators offering fractional and advisory services to scaling B2B companies. We specialize in post-sale execution and infrastructure: retention strategy, NRR improvement, CS team design, and GTM alignment.
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( votes)The Lumen Index
The Lumen Index helps to improve customer portfolios with external account intelligence. We add a structured enrichment layer to pair with your current understanding of customer health.
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( votes)Customer Obsessing Academy
Customer Obsessing Academy is the practice-based mastery platform for Customer Success Professionals. Built by CS Practitioners, we combine simulation labs, real-world use case scenarios, daily skill challenges, and AI Coaching across 16 core competencies. From individual CSMs to enterprise teams, CO Academy helps Customer Success talent train like the craft it is.
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( votes)kogani
kogani helps B2B founders to build and scale customer operations through collaborative discovery. We don’t arrive with set playbook, we figure out what’s actually happening within the organisation, then build the operations that fit this reality, the team, and the resources.
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( votes)CoWalk ai
CoWalk is a Customer Success agent that works inside your product on your behalf. It delivers personalized feature onboarding, in-app training, in-context guidance, and runs expansion plays in real time. This means faster time to value, less friction, better retention, and increased GRR and NRR.
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( votes)TopCSJobs — The Job Board for Customer Success Professionals
TopCSJobs is the only job board exclusively focused on Customer Success roles in SaaS. It aggregates live CS openings from 70+ companies including Intercom, Gong, Datadog, Notion, Anthropic, and Braze — updated daily. CS professionals can browse by role, seniority, and workplace type, save jobs, set up weekly alerts, and access free tools like a CS Salary Calculator and Churn/NRR Calculator. Built for CSMs, CS Directors, Onboarding Specialists, and Renewals Managers who are tired of filtering through irrelevant results on generic job boards.
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( votes)Customer Over Chaos
Customer Over Chaos helps companies fix the messy middle between sales and post-sales chaos. As a fractional Chief Customer Officer and Consultant, founder Alana D’Angelica builds systems, structure and processes that turn customers into long-term advocates.
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( votes)Bridge and Bloom
Bridge and Bloom is a Customer Success and Revenue Acceleration consultancy that works with seed to Series B startups to implement impactful customer programs to drive adoption, retention and to grow the ever important revenue lever, which is the existing customer base. By delivering a program based on coaching, process implementation, and customer advocacy, Bridge and Bloom has helped organizations crack the code on customer stickiness.
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( votes)TopSERV Fractional
TopSERV Fractional provides hands-on, fractional Chief Customer Officer leadership for B2B Vertical SaaS companies at Seed through Series A. We build Customer Success organizations from scratch: systems, hiring, forecasting, and playbooks designed to drive retention and expansion. Typical engagements run 3-12 months. Built to hand-off, not to create dependency.
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( votes)The Success Function LLC
Kate Brousseau, Founder of The Success Function LLC, pioneered Customer Success at a leading EdTech organization before the industry had a name for the profession. With 20+ years across SaaS, EdTech, B2B, and D2C, she now helps orgs transform CS for the AI era: 3 sprints, 10 weeks, let’s build for what’s next.
