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UpgrAIde
UpgrAIde: Empower your future in customer-facing roles in the AI era. Achieve career growth with expert-led training and AI training.
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( votes)Smoke Customer intelligence
Transform CX with Smoke Customer Intelligence and Eyers. Capture and analyse feedback at every touchpoint to refine processes, improve experiences, and grow your business. Our award-winning CX survey software helps you to listen, understand, and act on customer insights. Enhance your service, reward success and continuously elevate your customer experience with our truly omnichannel feedback programmes.
User Review
( votes)Loris ai
Loris unlocks a world of insight for CX leaders, using our AI-powered conversation intelligence platform to extract value from every customer interaction. Address emerging issues before they impact your brand. Eliminate roadblocks in the customer journey that reduce satisfaction and increase costs. Uncover performance issues and address them automatically. Turn customer conversations into your most valuable resource.
User Review
( votes)Ender Turing
Ender Turing provides real-time analytics on voice and digital conversations between your employees and customers. Seize every opportunity to make informed decisions aligned with your strategic objectives. Ender Turing uses Generative AI to pinpoint and fix gaps in your service. Automate QA and achieve 100% coverage across agents, teams, BPOs, and languages. Create lifelong customers along the way. Ender Turing provides a top-notch suite of tools crafted to ensure your sales team’s success and enable the achievement of desired results from the outset of implementation.
User Review
( votes)FlowEQ
FlowEQ is a no-code workflow automation tool enabling your agents to onboard customers in minutes, not weeks. Our app lives natively in your CRM and works as a real-time knowledgebase guiding your agents step by step for all internal processes. Think of google maps! “Turn left her, turn right in 300 feet” FlowEQ empowers every agent with the expertise needed to resolve customer issues 10x faster with the confidence and ease of someone who has been in the role for years. Increase CSAT, decrease ticket resolution time. We’re here to make work easier and teams more productive every day.
User Review
( votes)KO Knows Consulting
Kelly Olson is a Customer Growth and Retention Consultant helping founders and CEOs at B2B Tech startups and growing agencies to create an efficient post-sales customer experience, build predictable revenue, scalable processes and customers who achieve their desired outcomes.
User Review
( votes)Spotlight ai
Spotlight drives customer success through guided conversational value intelligence, empowering sales teams with adaptive discovery and automated metrics. Our solution enhances productivity, improves forecasting accuracy, and delivers customized sales assets to help businesses operationalize their sales processes and achieve measurable success in complex sales environments.
User Review
( votes)NST Success Consulting
NST Success Consulting is focused on driving the ultimate CS equation – Customer Success = Client Outcomes + Customer Experience. We work with leading B2B Startups, Sacleups, and Enterprises to build and scale their CS strategies org to ensure their customers meet their desired business outcomes while having a stellar experience, which should translate to higher net revenue retention and advocacy.
User Review
( votes)Idiomatic
Idiomatic is instant Voice Of the Customer. Our self-service version allows you to: 1) Upload any feedback data – connect data from help desks, surveys, reviews, and social media. 2) Automatically build a set of labels or taxonomy to categorize the data. 3) Get instant results in minutes with all of your data categorized. (Trusted by Pinterest and Hubspot)
User Review
( votes)Escalent
Escalent’s end-to-end solutions help clients better understand evolving customer and market behaviors, and to use insights to implement complex programs and to scale operations across the customer lifecycle. Our Customer Success practice augments a client’s in-house Customer Success team by offering services from initial onboarding to ongoing lifecycle support.
